Office Policies

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Our Mission

Front Desk StaffAt Kattner Orthodontics we aim to be the leading provider of orthodontics in the Zion, IL area by offering our patients the highest level of quality orthodontic care in a professional and comfortable environment. We focus on making sure that our patients receive a satisfying and stress-free experience by treating everyone with compassion and respect. Honesty and integrity are two of the key traits that make us who we are and make our patients always want to come back.

Office Hours

At Kattner Orthodontics we’re always glad to help you out by answering any questions that you may have or scheduling any needed appointments during our office hours:

Monday, Tuesday & Thursday: 9 a.m. – 5 p.m.
Alternate Fridays: 9 a.m. - 5 p.m.
Saturday appointments available once per month: 8 a.m. – 11 a.m.

Feel free to give us a call if you’d like to see if we’re open on a particular Friday or Saturday of your choice. 

Appointments

As your appointments are an integral part of your treatment, we’ve reserved this time specifically for you. Please try to arrive on time for your appointment; if you get here more than 15 minutes late you may be asked to reschedule. We understand that unforeseen events can sometimes occur, which is why if you need to cancel or reschedule your appointment we simply request a 24-hour notice. We appreciate your cooperation.

Insurance

One of our missions is to help all of our patients by providing them with several different financial options and the ability to maximize their insurance benefits. Because patient insurance policies vary we can only estimate your coverage in good faith; we can’t guarantee coverage. Please let us know if there are any changes to your insurance coverage.

Contact Your Orthodontist Near Zion, IL

Please feel free to contact us if you have any questions about our office policies. If you’re interested in our orthodontic treatments we encourage you to schedule a visit with us by filling out our online appointment request form. We hope to hear from you soon!